ITIL® Practice Manager Package (Version 5) - book 2 modules at a special price.

The main topics

The package includes the following 2 modules:

• ITIL® 4 Practice Manager: Collaborate, Assure & Improve (CAI) or
• ITIL® 4 Practice Manager: Monitor, Support and Fulfil (MSF) or
• ITIL® 4 Practice Manager: Plan, Implement and Control (PIC)

and

• ITIL® Transformation (Version 5)

You can find the individual detailed course descriptions in the respective courses mentioned and linked above.

Objectives

By completing the courses ITIL® Transformation (Version 5) and one course from the modules ITIL® Practice Manager: Monitor, Support and Fulfil (MSF) or ITIL®  Practice Manager: Plan, Implement and Control (PIC) or ITIL® Practice Manager: Collaborate, Assure & Improve (CAI) with successful certification, one obtains the certificate ITIL® Practice Manager (Version 5).

Prerequisites

• Each ITIL-4-Certificate or
• ITIL® Foundation (Version 5) Certificate.

ITIL® is a registered trade mark of PeopleCert, used under permission of PeopleCert.

Target group

• Individuals who want to continue their Service Management journey.
• ITSM Managers and aspiring ITSM Managers.
• ITSM practitioners who are involved in the operational management of IT‑supported and digital products and services, and who are responsible for end‑to‑end service delivery.
• Existing ITIL‑qualified professionals who want to further develop their knowledge.
• All professionals who want to demonstrate and validate their skills in a specific practice.

Certificate

ITIL® Practice Manager (Version 5) awarded by Peoplecert.

Exam language English.

The exam vouchers are included in the package price.

Documents

As described in the individual courses.

Implementation

• Class size up to max. 15 participants