The ITIL® Managing Professional Transition (Version 5) module focuses exclusively on the key innovations introduced with ITIL (Version 5) and provides ITIL-4 and ITIL-v3- professionals with a clear and simple upgrade path.

The main topics

This module focuses exclusively on the changes and key enhancements to ITIL (version 5) in the areas of Foundation, Product, Service, Experience and Transformation and enables experienced professionals to update their knowledge efficiently and consistently.

• The most efficient way for experienced ITIL professionals to transition to ITIL (version 5)
Focuses exclusively on what has changed - without repeating existing knowledge
• Designed to protect existing investments while enabling the development of future-proof skills

Goals

• Enable professionals with existing ITIL 4 or ITIL v3 qualifications to upgrade to version 5.
• Teach how to achieve faster and more holistic alignment of product and service teams to increase customer confidence and improve return on digital investment.

Prerequisites

• ITIL 4 Managing Professional or
• ITIL 4 Master or
• ITIL v3 Expert or
• ITIL v3 Master

Certificate

The ITIL® Transformation (Version 5) certificate is awarded by Peoplecert.

Exam language English

Examination:

• Multiple Choice
• Open Book
• Exclusive focus on the changes from ITIL 4 to ITIL (version 5)
• One or two exams (to be finalized during the testing phase)

The exam voucher is included in the course fee.

ITIL® is a registered trade mark of PeopleCert, used under permission of PeopleCert.

Documents

The course materials are in English and include:

• Ebook
• Mock exams
• Student Workbook
• ITIL® Glossary

Implementation

• Class size up to max. 15 participants