ITIL® Practice Manager Package (Version 5)
ITIL® Practice Manager Package (Version 5) - book 2 modules at a special price.
The main topics
The package includes the following 2 modules:
- ITIL® 4 Practice Manager: Collaborate, Assure & Improve (CAI) or
- ITIL® 4 Practice Manager: Monitor, Support and Fulfil (MSF) or
- ITIL® 4 Practice Manager: Plan, Implement and Control (PIC)
and
You can find the individual detailed course descriptions in the respective courses mentioned and linked above.
Objectives
By completing the courses ITIL® Transformation (Version 5) and one course from the modules ITIL® Practice Manager: Monitor, Support and Fulfil (MSF) or ITIL® Practice Manager: Plan, Implement and Control (PIC) or ITIL® Practice Manager: Collaborate, Assure & Improve (CAI) with successful certification, one obtains the certificate ITIL® Practice Manager (Version 5).
Prerequisites
- Each ITIL-4-Certificate or
- ITIL® Foundation (Version 5) Certificate.
ITIL® is a registered trade mark of PeopleCert, used under permission of PeopleCert.
Target group
- Individuals who want to continue their Service Management journey.
- ITSM Managers and aspiring ITSM Managers.
- ITSM practitioners who are involved in the operational management of IT‑supported and digital products and services, and who are responsible for end‑to‑end service delivery.
- Existing ITIL‑qualified professionals who want to further develop their knowledge.
- All professionals who want to demonstrate and validate their skills in a specific practice.
Certificate
ITIL® Practice Manager (Version 5) awarded by Peoplecert.
Exam language English.
The exam vouchers are included in the package price.
Documents
As described in the individual courses.
Book directly
Expand your ITIL® skills with our package for 2 courses at the special price of CHF 6'300.- (including two exams worth CHF 1'180.-).
Compared to the single booking you save CHF 1'100.- The second course is available for CHF 2'600.- instead of CHF 3'700.-.
The courses must be completed within 2 years
To book the package, please contact us at academy_at_glenfis.ch.

ITIL®
- ITIL® Foundation (Version 5)
- ITIL® Managing Professional Package (Version 5)
- ITIL® Strategic Leader Package (Version 5)
- ITIL® Practice Manager Package (Version 5)
- ITIL® Product (Version 5)
- ITIL® Service (Version 5)
- ITIL® Experience (Version 5)
- ITIL® Strategy (Version 5)
- ITIL® Transformation (Version 5)
- ITIL® Managing Professional Transition (Version 5)
- ITIL® 4 Foundation
- ITIL® 4 Managing Professional Package
- ITIL® 4 Create, Deliver and Support (CDS)
- ITIL® 4 Direct, Plan and Improve (DPI)
- ITIL® 4 Drive Stakeholder Value (DSV)
- ITIL® 4 High-Velocity IT (HVIT)
- ITIL® 4 Digital and IT-Strategy (DITS)
- ITIL® 4 Practice Manager: Collaborate, Assure & Improve (CAI)
- ITIL® 4 Practice Manager: Monitor, Support and Fulfil (MSF)
- ITIL® 4 Practice Manager: Plan, Implement and Control (PIC)
- ITIL® 4 Specialist: IT Asset Management