ITIL® Strategy (Version 5)
The module ITIL® Strategy (Version 5) provides orientation for the development, implementation and continuous adaptation of strategies in volatile, uncertain, complex and ambiguous (VUCA) environments.
The main topics
This module enables participants to act with clarity and confidence by aligning technology investments with business strategy and desired outcomes according to ITIL guidelines. It ensures that digital products and services deliver measurable value while fostering a culture of trust, agility and continuous collaborative value creation in a rapidly evolving environment.
- Strategic alignment between technology and business
- Building a culture of continuous transformation
- Talent, trust and investment decisions
- Readiness to embrace rapid change and innovation - including AI
Goals
- Know how to align strategic capabilities so that they effectively support the organization's vision and mission.
- Learn how to structure and develop existing strategic capabilities through clear governance and communication.
- Understand how to improve the performance of the Service Value System (SVS) - especially governance - and incorporate all four dimensions of service management.
- Learn how to make clear, balanced and sustainable decisions that are consistently aligned to purpose and values.
Prerequisites
- Any ITIL 4 certification or
- ITIL Foundation (Version 5)
Target group
- Executives with strategic responsibility at all levels of the organization
- Executives with tactical responsibility for implementing strategies
- Executives with operational responsibility for supporting strategic goals
Certificate
The ITIL® Strategy (Version 5) certificate is awarded by Peoplecert.
With the ITIL® Strategy (Version 5) and ITIL® Transformation certificates you will achieve the ITIL® Strategic Leader (Version 5).
Exam language English
Exam:
- Multiple Choice
- Open Book
- 90 minutes, 40 questions
The exam voucher is included in the course fee.
ITIL® is a registered trade mark of PeopleCert, used under permission of PeopleCert.
Documents
The course materials are in English and include:
- Ebook
- Mock Exams
- Student Workbook
- ITIL® Glossary
Implementation
- Class size up to max. 15 participants
ITIL®
- ITIL® Foundation (Version 5)
- ITIL® Managing Professional Package (Version 5)
- ITIL® Strategic Leader Package (Version 5)
- ITIL® Practice Manager Package (Version 5)
- ITIL® Product (Version 5)
- ITIL® Service (Version 5)
- ITIL® Experience (Version 5)
- ITIL® Strategy (Version 5)
- ITIL® Transformation (Version 5)
- ITIL® Managing Professional Transition (Version 5)
- ITIL® 4 Foundation
- ITIL® 4 Managing Professional Package
- ITIL® 4 Create, Deliver and Support (CDS)
- ITIL® 4 Direct, Plan and Improve (DPI)
- ITIL® 4 Drive Stakeholder Value (DSV)
- ITIL® 4 High-Velocity IT (HVIT)
- ITIL® 4 Digital and IT-Strategy (DITS)
- ITIL® 4 Practice Manager: Collaborate, Assure & Improve (CAI)
- ITIL® 4 Practice Manager: Monitor, Support and Fulfil (MSF)
- ITIL® 4 Practice Manager: Plan, Implement and Control (PIC)
- ITIL® 4 Specialist: IT Asset Management