21.12.2025 | Martin Andenmatten
Next Level Service Management
SIAM - Reliable services in complex supply chains
April 23, 2026
Lectures & impulses from thought leaders such as Martin Andenmatten, Edo Bezemer and other exciting guest speakers:
- Service diversity without loss of control - how SIAM provides overview and clarity
- Responsibility instead of apportioning blame - what constitutes true partner management
- Trust in complex delivery models - how integration succeeds where contracts reach their limits
Impulses, ideas and food for thought for the practical introduction and further development of SIAM structures in a dynamic service environment.
Exchange with like-minded people - share experiences, learn from each other and think ahead together.
Networking in a special atmosphere - with aperitifs and an inspiring backdrop at Casino Bern
Sponsors:
Glenfis AG - xamplo - SERVALX - Lomnido - tribework AG - Freshworks - Xurrent
Program
| Martin Andenmatten, President Glenfis AG | Service Management & Operating Models Consulting | |
| Stefan Minder Minder, Business Owner AGOV BK Federal Chancellery | Digitalization is cultural and process reform with a pinch of technology | |
| Fabian Widmer, DIIN Canton of Lucerne | Digital Administration & ITSM & AI in the Canton of Lucerne | |
| Edo Bezemer, Managing Partner xamplo AG | Digital & Cultural Transformation Services |
| Date: | April 23, 2026 |
| Time: | 08:30 - 12:00 |
| Location: | Casino, Bern |
| Costs: | CHF 100 |