SMFS 2023

The SMFS 2023 is already at an advanced stage of planning. We have chosen a very exciting theme as our motto: "Relationships are the key to strategic partnership! "

Once again, we have not shied away from attracting top-class keynote speakers for the event:

• Hannes Lubich, VR Infoguard: Why IT Fails - Some Popular Misconceptions
• Jeff Warren, Barkley Consulting Group: The Power of Meaningful Relationships in Business
• Ben Martin, Paul Scherrer Institute: Digitalization of business processes: With or without IT?
• Rob Akershoek, DXC - IT4IT: Fix the system - not the people: how to create a solid system enabling teams to deliver better, faster and safer

And our special guest, Christian Gansch, shows us the parallels between conducting an orchestra and leading a service team.

You and your team can now apply for the SMFS AWARD 2023. The Service Management Project of the Year is awarded to the organization that can best demonstrate the successful completion of a challenging service management project that has led to significant improvements in the quality and value of IT services to the organization. Apply for this prestigious award: Information and registration for the SMFS Award .

If you want to get in the mood, you can browse through the memories of the successful SMFS event 2022 (link) and we look forward to your registration.

Program 2023 | Service Management Forum Switzerland SMFS