SMFS 2024
The SMFS 2024 is just around the corner - this year with the theme of AI:
“Human creativity meets machine efficiency. How artificial intelligence is redefining service management! “
We have not shied away from attracting top-class keynote speakers for the event:
- Reinhard Riedl, Prof., Head of BFH Center Digital Society
- Stephen Mann, ITSM.tools
- Nina Habicht, Conversational & Generative AI Leader
- Suresh GP, Managing Director, TaUB Solutions |HDI Top 25 Influencers in ITSM
We are particularly looking forward to our special guest, Didier Cuche. He will take us on a journey of his sporting highlights and show us what it takes to be successful.
The race for the SMFS AWARD 2024 is on. The award is given to the organization that can best demonstrate the successful completion of a challenging service management project (which has led to significant improvements in the quality and value of IT services to the organization).
Apply for this prestigious award: Information and application for the SMFS Award.
If you would like to get in the mood, you can browse through the memories of the successful SMFS 2023.
We look forward to your participation.
Programm 2024 | Service Management Forum Schweiz SMFS