ITIL® 4 Specialist: IT Asset Management
The module “ITIL® 4 Specialist: IT Asset Management” is an extension of the ITIL® 4 qualification scheme and a specialization for IT professionals. Based on the ITIL® 4 framework, this module provides strategic and practical support in communicating the value of IT asset management to one’s organization, the key concepts applicable to it, but also the challenges often encountered in doing so.
Main Topics
This training enables you to:
- Know and maximize the value of your assets
- Define roles, responsibilities, competencies and capabilities in IT asset management
- Plan and manage the entire lifecycle of all IT assets
- Automate IT asset management sub-processes effectively
- Apply metrics and success factors for improvement
- Measure, evaluate and develop IT Asset Management capabilities by applying the ITIL maturity model
Professionals can apply these concepts to address financial and organizational challenges, control costs, manage and monitor risks, and ensure regulatory compliance. The guidance in this module will allow support staff to make effective decisions on the purchase, reuse, retirement, and disposal of IT assets, and to assess the sustainability of decommissioning and disposal.
Goals
- Know the key concepts and terms in IT Asset Management
- Know and apply the best practice value streams and processes that should be applied within IT Asset Management
- Know the different roles that should be performed within IT Asset Management
- Know the information that is handled within the ITAM practice and what technologies can be used to manage it
- Understand how partners and suppliers can support an organization within the ITAM practice
Requirements
There are no formal prerequisites for this course.
Basic knowledge of ITIL® 4 is an advantage but not necessary.
If you are interested in the entire ITIL® topic, we recommend attending the ITIL® 4 Foundation course before.
ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited
Target Audience
- People who perform tasks in an organization within the IT Asset Management Practice
- Responsibles for planning and budgeting IT asset lifecycles
- Responsibles for the sustainable management of waste and prevention of eWaste in an organization
Certificate
The ITIL® 4 Specialist IT Asset Management certificate is awarded by Peoplecert and Axelos.
Exam language English
The exam fee is included in the course price.
Teaching Materials
The learning material is in English and is provided on Peoplecert’s learning platform.
The ITIL® 4 Specialist IT Asset Management material includes:
- Official eBook
- Learner workbook
- Quick reference guide (QRG)
- Syllabus
- Sample exams
Execution
- Class with max. 15 participants
- Can be carried out with the following simulations:
ITIL®
- ITIL® 4 Foundation
- ITIL® 4 Managing Professional Package
- ITIL® 4 Create, Deliver and Support (CDS)
- ITIL® 4 Direct, Plan and Improve (DPI)
- ITIL® 4 Drive Stakeholder Value (DSV)
- ITIL® 4 High-Velocity IT (HVIT)
- ITIL® 4 Digital and IT-Strategy (DITS)
- ITIL® 4 Practice Manager: Collaborate, Assure & Improve (CAI)
- ITIL® 4 Practice Manager: Monitor, Support and Fulfil (MSF)
- ITIL® 4 Practice Manager: Plan, Implement and Control (PIC)
- ITIL® 4 Specialist: IT Asset Management